By Justin McGonigle
Below is a communication from the Pittsburgh Steelers that I received because I’m a season ticket holder. There isn’t a ton of news here, but you can see that the team is doing things to hopefully be able to host fans.
We hope you and your family are staying safe and healthy.
Based on our communication with public authorities, we have determined that we will not be hosting fans this year for the preseason at Heinz Field. Thus, you will be refunded for both preseason games. There is nothing you need to do at this time as your refund will be automatically processed by the same method you used to make your payment. If you sold or transferred any preseason tickets, those transactions will be automatically cancelled.
We continue to work with public health officials and the NFL on plans for fans to safely attend the games in the regular season. Below are some of the initial steps we’ve taken to provide a safe and comfortable environment for our fans and staff this fall:
• Touchless restroom facilities.
• Contactless payment options at all concession stands.
• Mobile ticketing procedures that will include the capability of easy transfer of tickets as well as receiving information regarding health and safety measures before arriving at Heinz Field through the Steelers Mobile App.
• Installation of sanitizing stations throughout Heinz Field.
We will continue to provide more information on the regular season as those plans are finalized.
As a reminder, you have the option to apply for a full refund for the 2020 season while still retaining the ability to renew your season ticket location in 2021, and if applicable, any associated seat licenses. To learn more about this option, click here.
Thank you for your patience and support.